STN Sports Technical Support:
Hours of Operation: 8am – 9pm / 7 days a week
Support Number: (702) 495-3838
Support E-Mail: IGSSupport@stationcasinos.com
Frequently Asked Questions
Where can I sign up?
You can sign up at any Station Casinos, Fiesta Henderson, Fiesta Rancho, Wildfire Rancho, Wildfire Sunset, Wildfire Lanes, Wildfire Boulder, Barley’s, El Cortez, and Wild Wild West in the Sports Books.
How do I install the Stations sports app?
Once you have signed up for an Account and deposited the minimum funds, the Sports book team will provide you with an Account username and password. You can change this when inside the application to something more suitable. The user will need to visit the app store to download the application. We can supply a link once submitted or the user could search for Station’s Sports.
What information do I need in order to sign up?
You will need to fill out the Sports Connection Registration Form, provide your Boarding Pass card, social security number and a valid driver’s license/ID. To speed up the process you may print the form, complete it and take it with you to your favorite Station Casinos property.
What are the minimum funds are required to open an account?
Yes, to open an account you will be required to provide a minimum deposit of $50.
How do I fund my account or make deposits?
Cash, credit/debit cards (Visa and MasterCard), a cash advance, or Station Casino gaming chips can be used to make deposits to your account.
Can I bet anywhere?
According to Nevada Gaming Control regulations, you must be in the State of Nevada to wager or view the Rundown.
What can I bet on?
You can place Straight bets, Parlays, Round Robins and Teaser.
My application keeps telling me to turn off my Wi-Fi?
There are restrictions set within the application. You will need to turn off your Wi-Fi, Bluetooth and make sure you are not connected by USB to a computer or charging the device. You will be notified by the application to turn these off.
How do I change my password?
Once you have installed the application, you must be logged in to change your password. Go to Settings bottom right. Then click on ‘Change Password’ You will be asked to type in your old password, type in your new password and retype your password. Click ok and you will be informed password change was a success. Moving forward you can use your new details.
How do I change my odds type?
Go into ‘Settings’ Click on ‘Odds Type’ you will have the option to switch between ‘Decimal’ and ‘Money line’ Click ‘ok’.
In Settings, what does ‘Session Timeout mean’?
You have the option to change your session timeout to 5, 10 or 15 minutes. The application will log you out if idle for this set time.